For restaurant owners
You opened a restaurant to feed people. Not to fight for every table.
X360 Growth answers your missed calls and messages, books your parties and catering, asks guests for reviews, brings your regulars back and keeps your specials posted everywhere, all from one place, while you run the floor.
- Every call, message and catering inquiry answered, even mid rush
- More reviews, and every review in one place
- Regulars who come back, and slow nights you can fill
Free setup. No contract, cancel any time. Special promotion: $147 a month, locked in for life.
Sound familiar?
Be honest. Does this sound like your week?
- The phone rings in the middle of the dinner rush and nobody can get to it. That might have been a party of twelve.
- A guest leaves a one star review on a busy Saturday, and you do not see it for a week.
- On a Tuesday night you look out at empty tables and wonder how to fill them.
- Some of your regulars have quietly stopped coming in, and you could not say who.
- The delivery apps know your customers better than you do, and they take a cut of every order.
- A catering or private party inquiry sits in your inbox until it is too late to answer.
- You know you should post the specials every day. By the end of service, you are too tired to think about it.
- Your website still shows last season's menu and the old hours.
- Gift cards only sell at the counter, so the holiday rush happens without you.
- You are the owner, the manager, the marketer and sometimes the dishwasher, and there is never time to grow.
If you nodded at three or more of those, keep reading. This page was written for you.
The real cost
What it is really costing you
Most restaurants do not lose guests because of the food. They lose them between visits.
01
The call nobody could answer
At 7 pm on a Friday every hand is full, and the phone rings out. That caller wanted a table for a birthday, or lunch for an office of thirty. They do not leave a message. They call the next place on the list, and that is where the celebration happens.
02
The review you never saw
One bad night becomes a one star review that sits at the top of your Google listing for months. The happy guests from that same night never wrote a word, because nobody asked them. New guests choose where to eat from those stars before they ever taste your food.
03
The slow nights
The weekend carries the week, if you are lucky. Then come the quiet nights: the staff is on the clock, the kitchen is prepped and half the dining room is empty. You know people who would come in for a special, but you have no way to reach them in time.
04
The regulars who drifted away
Your best guests do not announce that they are leaving. A new place opens down the street, life gets busy, and they simply stop coming. Nobody noticed and nobody reached out, and every regular you lose has to be replaced by a stranger you pay to attract.
05
The work after close
After the last table leaves, there is the schedule, the order, the emails, the catering quotes and the post you meant to put up at lunch. The restaurant runs on you, and every hour at the desk is an hour away from your family and your guests.
It is not your food.
Great restaurants lose guests every day, not because anything was wrong on the plate, but because nobody had time to answer, ask, invite and remind. That work can run on its own.
The fix
Here is what changes
Each of these runs on its own once it is set up. You see what happened, and Max asks before it does anything new.
Every call and message answered
Before: The phone rings out during the rush.
A missed call gets a text back in seconds with your booking and ordering links. Texts, website chat, Facebook, Instagram and Google messages and email land in one inbox, so you answer between tickets, not after close.
Parties, events and catering booked online
Before: Big bookings happen by phone tag.
Guests book private events, large parties, tastings and catering calls online at the times you choose, and you can take a deposit when they book. Confirmations and reminders go out on their own.
Catering inquiries that never slip
Before: Inquiries wait in your inbox.
A catering or party form on your website puts every inquiry on its own record, sends an instant reply and lets you know. Follow up reminders keep each one moving until it books.
More reviews, every one in sight
Before: Only unhappy guests write reviews.
Send a thank you with your Google review link to guests who booked or ordered, and put the same link on receipts and table cards. You see every review in one place and reply from there.
Specials posted everywhere
Before: The specials never make it online.
Ask Max for a post about tonight's special, the new patio menu or Sunday brunch, and it writes it in your voice with a photo from your own photos. Schedule a week or a month to Facebook, Instagram, Google and more, and it publishes on its own.
Slow nights filled from your own list
Before: You have no way to reach your guests.
Grow your own list of guests who want to hear from you, from a sign up form on your website or a card on the table. Then send a text or email about Taco Tuesday, a wine dinner or a rainy day special to the people who signed up.
Birthdays and regulars, remembered
Before: Regulars fade away and nobody notices.
Guests who share their birthday hear from you before the day. Guests who have not been in for a while get a warm "we miss you". Set it up once and it runs.
Gift cards that sell all year
Before: Gift cards only sell at the counter.
Sell gift cards on your website, all year and all through the holidays. Send catering invoices and payment links by text or email.
A website with today's menu
Before: Last season's menu is still online.
Max builds your website from your details, on your own domain. Change a price, your hours or the whole menu page by asking Max in plain words, check it, publish.
Example
A Friday, two ways
The same service. A very different night for you.
Without a system
- 10:00 amAnswering last night's messages, and a catering email from three days ago.
- 1:00 pmYou meant to post the weekend special. It does not happen.
- 6:45 pmThe phone rings out twice during the rush. One was a party of twelve.
- 9:30 pmA one star review appears. You find it at midnight.
- 11:30 pmClose, then the schedule, the emails and tomorrow's order.
With X360 Growth
- 10:00 amThe catering inquiry got an instant reply and booked a tasting.
- 1:00 pmThe weekend special went out to Facebook, Instagram and Google at 11, as scheduled.
- 6:45 pmBoth missed callers got a text back. The party of twelve booked online.
- 9:30 pmTonight's party got a thank you and your review link.
- 11:30 pmLock up and go home. Tuesday's special is already scheduled.
An illustration of how the system works, not a customer story.
Write a post about our new patio menu.
Here is a post for Facebook, Instagram and Google:
- Photo: the patio, from your own photos
- Headline: "The patio is open"
- Caption: "Our new patio menu starts Friday. Fresh, local and best enjoyed outside. Book a table for the weekend."
Nothing changes until you tap Approve.
Meet Max
Run it all by simply asking
Max is the assistant built into X360 Growth. It knows your calendar, your guests, your services and how you like to sound. Ask the way you would ask a capable manager:
- "Write a post about tonight's special."
- "Who asked about catering this month? Where does each one stand?"
- "Change our Sunday hours on the website to 9 to 2."
- "Add a private dining page to the website."
Max shows you a plan and waits for your OK before it books, moves, sends, posts or changes anything.
Do the math
The no-brainer
Doing all of this yourself takes a stack of apps and the hours to run them. Hiring help to run them costs more again. X360 Growth is the whole system, plus Max to run it with you.
Special promotion: $147 a month, locked in for life.
Everything included
One plan. Your whole restaurant.
- The complete X360 Growth system, with Max, your built-in assistant (monthly AI allowance included)
- One inbox for texts, email, website chat and social messages, plus missed call text back
- Online booking with deposits for parties, events, tastings and catering
- Catering, event and sign up forms that land on each guest's record
- Your review link everywhere, and every review in one place
- Text and email campaigns to guests who signed up
- Birthday and "we miss you" messages
- Social media planning and scheduling, with posts written by Max
- Gift cards, invoices and payment links
- Your website on your own domain, built and changed by asking Max
- Your business phone number and texting registration
X360 Growth Core
$147/month
Special promotion: $147 a month, locked in for life.
- Free setup. About five minutes with Max.
- No contract. Month to month.
- Cancel any time. No fees to leave.
- Your price is locked while your plan is active.
- Your data stays yours. Export your guest list any time, and keep your domain.
Prefer to talk first? Book a free 30-minute call.
Honest fit
What it is not
- Not a point of sale or online ordering system. Keep the ones you use today. X360 Growth links to them and handles everything around them: calls, messages, reviews, marketing, events and your website.
- Not a nightly table reservation system. Keep your reservation app for everyday tables. X360 Growth books the bigger things: parties, private events, tastings and catering.
- Not a list you can buy. Texts and emails go only to guests who agreed to hear from you. That is the law, and it is also why they work.
Questions
What restaurant owners ask us
Does it replace my POS or online ordering?
No. Keep them. X360 Growth links to your ordering from your website, texts and posts, and runs the calls, messages, reviews, marketing and events around them.
Can it take reservations?
For parties, private events, tastings and catering calls, yes, with deposits and reminders. For everyday tables, keep the reservation app you use and link it from your website.
How do I build my own guest list?
With a sign up form on your website and a card on the table that links to it. Give people a reason to join, like a birthday treat. Every sign up lands in your list with permission to text or email.
Will guests feel spammed?
No. Only guests who signed up get your texts and emails, only the messages you switch on go out, and anyone can reply STOP at any time.
What about bad reviews?
You see every review in one place and reply from there. A fast, kind reply shows future guests that you care, and asking every happy guest means the good nights finally show up too.
I am not good with technology.
You do not need to be. You talk to Max in plain words, the way you would text a manager, and Max shows you exactly what it will do before it does it.
Can I run it from my phone?
Yes. Max works in any browser on your phone or computer. Add it to your home screen and it opens like an app.
Can it answer the phone for me?
Yes, with the AI Receptionist add-on at $125 a month. It answers calls and messages, books what can be booked and hands over to you when a person is needed.
How are texts and calls charged?
From a prepaid messaging balance that starts at $25 and tops itself up when it runs low. Your business phone number and texting registration are included.
Is there a contract?
No. X360 Growth is month to month. Cancel any time, and your guest list and your domain stay yours.
Picture next season
Full tables. A quiet phone. A night off.
Every caller gets an answer, even in the middle of the rush. Catering inquiries get a reply before the competition calls back. Regulars hear from you on their birthday, and your slow nights have a special going out that afternoon to the people who asked for it.
And after the last table leaves, you lock up and go home. The follow up keeps running without you.
You already know how to run a great restaurant. Let X360 Growth handle the rest.
Free setup. No contract, cancel any time. Special promotion: $147 a month, locked in for life.
P.S. $147 a month is a special promotion. Join now and it stays your price for as long as your plan is active.
P.P.S. Not sure it fits your restaurant? Book a free 30-minute call and we will tell you honestly what it would and would not do for you.
Photos: Vitaly Gariev, Jvxhn Visuals, Ron Lach, Kai-Chieh Chan, cottonbro studio, Gustavo Fring on Pexels.